privacy policy

Olinka Hairart Education cares about your privacy

Thank you for visiting Olinka Hairart Education! We respect your privacy, and when it comes to your personal information, we aim to be transparent. That's why we've set out here what personal information we collect, what we do with it and what your choices and rights are.

This current online version is the only enforceable version for the duration of the use of our website and until a new version replaces it. By using any of iBe's online services, you confirm that you have accepted, read and understood this privacy policy.

1. PERSONAL INFORMATION WE COLLECT

We collect a variety of personal information about you or your device. This includes the following:

The information you provide to create an account, purchase a product, book an appointment, register for our training courses or other events, or subscribe to our newsletter. This may include your surname, first name, profession, company, e-mail address, address and telephone number. If you register for paid services or purchase a product, we receive some of your payment information from our payment processor (such as the last four digits, country of issue and expiration date of your payment card). If you contact us via Facebook's "Messenger" instant messaging service, we will receive your Facebook profile name.

E-mails and other communications you send us, such as requests for diagnosis, estimates, appointments and registrations for our various training courses or other events.

The information you share with us as part of surveys, competitions, promotions, or participation in our demonstrations and photo shoots.

Information derived from your use of our services and website. This includes: IP addresses, the web pages you visit on our site, information about your browser, network or device (browser type and version, operating system, device type and language and other regional settings), information about your interaction with our services and website (time stamps, clicks, scrolling, browsing time, transactions, referring pages, loading time and problems encountered, such as loading errors).

Other information you submit directly to us.

2. HOW DO WE COLLECT PERSONAL INFORMATION?

We obtain personal information in two main ways:

You provide them directly (for example, by registering for training or our newsletter).

We record some of this information automatically when you visit our website, using technologies such as cookies. A cookie is a small file which does not allow the user to be identified, but which records information relating to the navigation of a computer on a site. The data thus obtained is used to analyze and measure the number of visitors to our site.

3. HOW WE USE AND PROCESS YOUR PERSONAL INFORMATION

We use the personal information we obtain about you to :

Create and manage your account, provide our services and products, process payments and respond to your requests.

To communicate with you, in particular by sending you e-mails about your purchases, your registrations for our training courses and other events, and your requests for appointments. We'll also keep you up to date with our latest model searches and send you our newsletter.

Administer surveys and competitions.

Promote our services and products and send you marketing communications about products, services, offers, programs and promotions from iBe and our partners and measure the success of these campaigns.

To analyze and learn how you access our services and products in order to evaluate and improve our services and to monitor and measure the effectiveness of our newsletters, email marketing, advertising or publications on social networks. We generally do this on the basis of anonymous, pseudonymized or aggregated information that does not relate to you individually.

Comply with applicable legal requirements, such as tax and other government regulations, industry standards, contracts and law enforcement requests.

We process your personal information for the above purposes when:

You have consented to the use of your personal information in a particular way. (Once you have consented, you may change your mind at any time).

We need your personal information to provide you with the services and products you have requested or to respond to your requests. For example, we need your e-mail address to send you confirmation of your training registration or to confirm your appointment at our salon.

We have a legitimate interest in using your personal information, in particular in the following cases:

To analyze our website activity and optimize it for a better user experience.

To provide and improve our services and products. We do this because it is necessary to pursue our legitimate interests of providing an innovative offering to our customers on a sustainable basis.

4. HOW WE SHARE YOUR PERSONAL INFORMATION

We share your personal information when necessary in the following ways:

We share your personal information with our service providers who perform services on our behalf. For example, we will share your address to send you products you have purchased from our website. We may also use a third party company to help us send marketing communications on our behalf or to help us store data.

We transmit your personal information via an encrypted connection to our payment processor when you make purchases on our website.

If we are involved in a reorganization, merger, acquisition or sale of all or part of our assets, your personal information may be transferred as part of that transaction.

5. YOUR RIGHTS AND CHOICES

You have the right to access, update, modify or delete personal information. To do so, please send us an e-mail to olinka.hairart.formation@gmail.com with the desired changes.

You may also choose not to receive marketing communications by following the unsubscribe instructions included in these communications.

In addition, if we rely on consent to process your personal information, you have the right to withdraw it at any time and free of charge. This will not affect the lawfulness of the processing prior to the withdrawal of your consent.

6. HOW WE PROTECT YOUR PERSONAL INFORMATION

In order to protect your personal information, we strictly limit access and sharing to legitimate business purposes only. To this end, only company employees and partner service providers have access to your data. We undertake not to sell them to other companies, except in the aforementioned cases.

7. HOW WE STORE YOUR PERSONAL INFORMATION

We retain your personal information for as long as is necessary to provide you with the company's services, products and support. Also, for as long as necessary to protect us in the event of litigation and to enforce our agreements and protect our interests.

The precise periods for which we retain your personal information vary according to the nature of the information and the purposes for which we need it.

Please note that in the course of using our website, we collect and store anonymized information, which we may retain indefinitely.

8. UPDATES TO THIS PRIVACY POLICY

We will update this Privacy Policy from time to time to reflect changes in technology, the law, our business operations or any other reason we deem necessary or appropriate. When we make changes, we will update the "Effective Date" at the top of the Privacy Policy and post it on our site. If we make any material changes to it or the way we handle personal information, we will notify you directly when you visit our site using a pop-up.

We encourage you to periodically check this Privacy Policy for any changes since your last visit. This will help you better understand your relationship with us, including how we treat your personal information.

9. HOW TO CONTACT US

If you have any questions, comments or complaints about this privacy policy or our privacy practices, or if you would like to exercise your rights and choices, please email us at olinka.hairart.formation@gmail.com